We believe that caring for each other comes first.
Last modified: October 25, 2021
INFORMATION COLLECTION AND USE
TYPES OF INFORMATION COLLECTED:
The types of personal information we collect may include the following, depending on your activities:
- Contact information and Geographic Location,
- Personal/demographic information,
- Data specifically requested in relation to an activity or an event,
- Data provided by third parties if you choose to connect your use of our services through a third-party service,
- User and account information,
- Transactional and financial information,
- Preferences, interests, views, and comments, and
- Event or promotion participation information.
As you use our website, some information can be"passively" collected using various technologies, such as cookies, web beacons, and navigational and location data collection. Your Internet browser automatically transmits some of this information, such as the URL of the website you just visited and the Internet Protocol (IP) address and browser version currently being used by your computer. Such technologies help us to keep track of your interactions with our website and provide you with a more customized experience.
Our website may also use IP addresses for the same purposes identified above, as well as to analyze trends, administer our website, track users' movements and online activity and gather demographic information for aggregate use.
We may use web beacons on our website to access and set cookies and otherwise help us to better understand how users are moving through our website. Information provided by the web beacon includes the computer's IP address, the type of browser being used and the time that the web beacon was viewed. We may also use web beacons in emails and newsletters so that we know when such communications have been opened and to otherwise help us tailor our communications to individual users.
- Conducting and following up on interactions and transactions,
- Registration, such as for events, memberships, accounts (i.e., log-ins and passwords, etc.),
- To allow your participation in online communities/provision of user-generated content,
- To allow you to contact us with questions, comments or concerns and to address your communications,
- To respond to your requests,
- To permit your participation in contests, sweepstakes and other promotions, and
- For marketing purposes (unless you have told us otherwise).
We may use your contact information to tell you about other products and services (including those of our other brands, affiliates, and companies) that we believe might be of interest. If at any time you do not want communications from us for promotional purposes, please let us know by indicating such preference in an email to firstname.lastname@example.org. This opt-out does not apply to information provided to us as a result of a product purchase, product service experience or other similar transaction. O’Neill does not, and will not, sell any personal information we collect or use.
Sharing Personal Information. We do use marketing and advertising partners, however, and we share cookies, IP addresses, and device identifiers with them for a business purpose so that they can help us promote our services.
We may disclose personal information you provide to any of our other brands and to service providers that we use to support our business and operations (e.g., delivery services, financial institutions, fulfillment services, technical support, advertising, public relations, media, and marketing services, sweepstakes, promotions, campaigns, and contest-related services, call-in centers, e‑commerce and other web-related services such as web hosting and web monitoring services and event-related services such as online and offline data capture) who have agreed to keep the information confidential and use it only to provide the applicable service(s). In some cases, we work with other companies who help to gather information from you or help us to communicate with you. For example, our mobile applications or SMS correspondence campaigns may be administered by a third party service provider.
We may also disclose personal information to third parties (including, without limitation, governmental agencies) if required to do so by law, regulation or court order; to respond to governmental and/or law enforcement requests; to identify, contact or bring legal action against someone who may be causing injury to or interfering with our (or others') rights or property; to support any actual or threatened claim, defense or declaration in a case or before any jurisdictional and/or administrative authority, arbitration or mediation panel; or in connection with disciplinary actions/investigations. Likewise, we may disclose personal information to third parties in connection with the sale, assignment or other transfer of the business of our website or the sale, assignment, merger, reorganization or other transfer of any of our brands or companies.
We (including any of our brands) may use your user-generated content you choose submit to us including by displaying it on our sites and including for our promotional purposes.
We take the security of your data very seriously and take steps to protect personal information from loss, misuse and unauthorized access, disclosure, alteration or destruction, whether in transmission or storage including by pseudonymizing and/or encrypting data in certain cases. Unfortunately, even though we use commercially reasonable efforts to protect your information, we cannot guarantee complete security. Any information that you provide to us is done so entirely at your own risk. Moreover, you are responsible for maintaining the confidentiality of any username and password you use.
IT'S YOUR CHOICE: CONTACT PREFERENCES AND OPT-OUT
We want to keep in touch with you in ways that you find to be beneficial. If you don't want us to use your contact information to communicate with you for promotional purposes, please tell us that when you provide your contact information. If you decide at a later time you do not want to receive promotional communications, you can communicate this to us by following the instructions in the communications that we may send you. You can also communicate with by emailing email@example.com and requesting to be opted out of such communications. Keep in mind that these preferences regarding promotional contacts do not mean that we might not contact you for other reasons, such as those related to an order you placed, an inquiry you made, a newsletter to which you may have subscribed, a membership you undertook, an event for which you registered, or a legally required notice.
SMS MESSAGING OPT-OUT
If you have participated in our general SMS correspondence campaign, you may opt-out by texting"STOP" to the shortcode provided in that message. Text"HELP" to the code for help or call us at the Consumer Relations number below for more assistance. Message and data rates may apply.
YOUR CALIFORNIA PRIVACY RIGHTS
California residents, please see our Supplemental California Consumer Privacy Act Disclosures, contained in our California Privacy Notice
HOW TO CONTACT US FOR MORE INFORMATION